Effective Date: 31 March 2026 Last Updated: 31 March 2026 ABN: 96 144 776 858
About This Policy
This Privacy Policy explains how Barneys Print & Promo Pty Ltd trading as Fast Promos (“we”, “us”, “our”) collects, uses, stores, and discloses your personal information across our family of websites:
- fastpromos.com.au
- fastconfectionery.com.au
- fastcaps.com.au
- fastclothing.com.au
- fastballoons.com.au
We are committed to handling your personal information responsibly and in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What Personal Information We Collect
We may collect the following personal information depending on how you interact with us:
When you place an order: your name, company name, email address, phone number, and delivery address.
When you submit a quote request: your name, company name, email address, phone number, state, and details of your enquiry.
When you create an account: your name, email address, and a password you choose.
When you subscribe to our mailing list: your first name and email address.
When you browse our websites: technical information collected automatically through cookies and similar technologies (see “Cookies and Tracking Technologies” below).
We do not collect sensitive information such as health information, racial or ethnic origin, political opinions, or biometric data.
How We Collect Personal Information
We collect personal information directly from you when you:
- place an order through our websites
- submit a quote request or enquiry form
- create a customer account
- subscribe to our email newsletter
- contact us by phone, email, or through our websites
We also collect some information automatically when you visit our websites through cookies and tracking technologies (see below).
Why We Collect and How We Use Your Information
We collect and use your personal information for the following purposes:
- to process and fulfil your orders, including arranging delivery
- to respond to your quote requests and enquiries
- to manage your customer account
- to send you marketing communications if you have opted in (you can unsubscribe at any time)
- to improve our websites and understand how visitors use them
- to comply with our legal obligations
We will not use your personal information for any purpose other than those described in this policy without your consent, unless required or permitted by law.
Cookies and Tracking Technologies
Our websites use cookies and similar technologies to improve your browsing experience and help us understand how our sites are used. The following services are active on our websites:
Google Analytics 4 (GA4): Collects anonymised data about how visitors use our websites, including pages visited, time spent, and device information. Google Analytics data is processed by Google and may be transferred to servers outside Australia. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.
Google Tag Manager: Manages the loading of tracking scripts on our websites. It does not collect personal information itself but facilitates the operation of other analytics and marketing tools.
Facebook Pixel (Meta): Tracks website activity to help us measure the effectiveness of our advertising on Facebook and Instagram. This data is processed by Meta Platforms, Inc. and may be transferred to servers outside Australia. You can manage your Facebook advertising preferences in your Facebook settings.
Cloudflare: Our websites use Cloudflare for content delivery, performance optimisation, and security. Cloudflare may process technical data such as your IP address and browser information to protect our websites from malicious traffic. Cloudflare’s privacy policy is available at cloudflare.com/privacypolicy.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our websites.
Who We Share Your Information With
We only share your personal information with third parties where necessary to operate our business and fulfil your orders. This includes:
Courier and delivery services: We share your delivery address and contact details with courier companies on a job-by-job basis to deliver your orders.
Xero (accounting software): Your name, contact details, and invoice information are stored in Xero for accounting and invoicing purposes. Xero’s servers may be located outside Australia.
Smartsheet: Customer order and contact information may be stored in Smartsheet for internal order management. Smartsheet’s servers may be located outside Australia.
Mailchimp: If you subscribe to our mailing list, your first name and email address are stored by Mailchimp (The Rocket Science Group LLC) for email marketing. Mailchimp’s servers are located in the United States. You can unsubscribe from our emails at any time using the unsubscribe link in every email.
Google and Meta: As described in the Cookies and Tracking Technologies section above.
We do not sell, rent, or trade your personal information to any third party for their marketing purposes.
Overseas Disclosure
Some of the third-party services we use (including Google, Meta, Mailchimp, Xero, Smartsheet, and Cloudflare) may store or process data on servers located outside Australia, including in the United States. Where your personal information is transferred overseas, we take reasonable steps to ensure that the overseas recipients handle your information in accordance with the Australian Privacy Principles.
How We Store and Protect Your Information
We take reasonable technical and organisational steps to protect your personal information from unauthorised access, loss, misuse, or disclosure. These measures include:
- secure hosting with SSL/TLS encryption across all our websites
- Cloudflare security and DDoS protection
- access controls limiting who within our business can access personal information
- secure, password-protected access to third-party platforms where your data is stored
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. When personal information is no longer needed, we take reasonable steps to destroy or de-identify it.
Your Rights
Under the Australian Privacy Principles, you have the right to:
Access your information: You can request access to the personal information we hold about you.
Correct your information: If you believe any information we hold about you is inaccurate, incomplete, or out of date, you can ask us to correct it.
Opt out of marketing: You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in any email, or by contacting us directly.
Make a complaint: If you believe we have breached the Australian Privacy Principles, you can make a complaint to us using the contact details below. We will investigate and respond within 30 days. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be published on our websites with a new effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, wish to access or correct your personal information, or want to make a complaint, please contact us:
Email: info@fastpromos.com.au Phone: 1300 008 300 Post: Barneys Print & Promo Pty Ltd, 75/15 Cochranes Road, Moorabbin VIC 3189
Office of the Australian Information Commissioner Website: oaic.gov.au Phone: 1300 363 992