Prices shown online do not include shipping. When placing an order online the shipping fee will be automatically calculated for you once you enter your delivery address.
Our Standard Shipping Rates are as follows:
Total Cart Value up to $300 – Shipping is $25
Total Cart Value up to $1000 – Shipping is $35
Total Cart Value over $1000 – Shipping is $45
If a custom quote is requested the shipping cost will be included in the quote we send you.
Shipping costs may vary depending on the number of delivery locations or total weight of the goods. We will discuss this with you at the time of quoting so there are no hidden surprises.
Lead Times
Generally our lead times for production are 10 working days from proof approval.
Branded individually packaged mints/lollies can take up to 2-5 weeks from proof approval.
Specialty chocolates and advent calendars production time is 2-4 weeks from proof approval depending on the season (longer when it’s closer to Christmas).
These lead times do not include shipping to your destination.
Urgent Orders
Standard shipping and delivery times will vary depending on the location. If you require express shipping due to an urgent order we will need to include this separately on our quote or invoice.
We also have other suppliers we can offer with express production times for urgent orders.
Please mention this when requesting a quote or before placing an order with us.
If you need us to follow up on any deliveries please contact our Customer Happiness team on 1300 008 300 or email [email protected]